Your software is protected by CopyControl UnLock-It. If the protected program is on a machine with an Internet connection, its protection token can be automatically transferred to Microcosm's web site and then re-installed at a later date. If the machine does not have an Internet connection, you can either manually transfer the protection token to a different machine or you can transfer it to Microcosm's web site (using this machine) as follows:

1. Enter below the Customer ID supplied with the software and the version of CopyControl UnLock-It that has been used to protect your software (ask your software developer). A temporary installation serial number will then be returned which you should use as described by your software developer. Having entered this temporary serial number, you will get an uninstall code (this will generally be quite long) from your existing installation. For your convenience, a file containing this uninstall code (called CODE) is placed in your Windows temporary directory.
2. Use your browser to get http://www.microcosm.co.uk/uninstall2.htm and enter this uninstall code (cut and paste is recommended).